How Prospective Client Consultations Could Impact You — ABA Formal Opinion 492 Explained
Formal Opinion 492 - Read More +
The Lawyer Who Heard a Strange Whisper
Once there was a lawyer who woke in the middle of the night to a strange whisper. Read More +
Attorney-Client Agreements Toolkit - Infographic
A snapshot of the 3 types of agreement forms you need to protect your practice. Read More +
How I Got Hooked by a Fishy Client
The fish story of a client who got caught cheating and tried to get off the hook. Read More +
The Passionate Plaintiff With an Upset Stomach
A story of someone with a passionate dislike for his neighbors and how they don't necessarily make a good client. Read More +
Assessing the Legal Capacity of Our Clients
Tips for discerning diminished capacity when it is not immediately evident. Read More +
That Christmas When Santa Became an Adverse Party
The tale of a naughty client who sued Santa Claus. Read More +
Legal Marketing: Are You a “Do-It-Yourselfer”?
Do you need help deciphering marketing jargon and understanding analytics? Are you promoting your law firm on a shoestring budget? If so, register now for the DIY Legal Marketing Workshop to be held August 7 at Campbell Law School. Legal marketing professionals from the Triangle will be sharing tips designed f… Read More +
Readers Write About Client Experiences – Good and Bad
Responses from readers provide insight to client relations and office management. Read More +
The Secret to Making Your Practice Bloom
Tips for a better client client experience Read More +
Client’s Guide to Understanding a Lawyer’s Trust Account
Have you found yourself stuck or at a loss for words when trying to explain your trust account to clients? Especially trying to explain the trust account in terms your clients will understand (i.e., non legalese talk)? As lawyers, you have lots of resources and CLE’s available to you to help … Read More +
Do You Have Bugs Bunny For a Client?
Bugs Bunny might be one of the most popular cartoon characters of all time, but you wouldn’t want him as a client. He’s a cocky, brash, know-it-all. He has an annoying habit of showing up at inopportune moments without an appointment. He’s addicted to carrots. Worst of all, he doesn’t … Read More +
Draw Clients a Roadmap to Avoid Communication Claims
The importance of client communications in preventing malpractice claims Read More +
Dealing with Challenging Clients
Tips for handling the stress of difficult clients Read More +
9 Ways To Wow Clients in 2013
Thinking like a client to improve client relations Read More +